Shipping policy

Slumbré – Shipping Policy

Last Updated: 23/02/2026

At Slumbré, we are committed to providing a smooth and transparent shopping experience. This Shipping Policy explains how orders are processed, shipped, and delivered when you purchase from our website.

Shipping Locations

We currently ship orders to customers within the United Kingdom, United States, and selected international destinations where delivery is available at checkout.

Shipping availability may vary depending on location and logistics provider coverage.

Order Processing & Delivery Times

Order Cut-Off Time
Orders placed before 5:00 PM (GMT), Monday to Friday, are processed the same business day. Orders placed after this time will be processed on the next working day.

Handling Time
Orders are prepared and dispatched within 1–2 business days (Monday–Friday).

Transit Time
After dispatch, delivery typically takes 6–8 business days depending on destination and carrier operations.

Estimated Delivery Time
The total estimated delivery timeframe is 7–10 business days from the date of order confirmation.

Please note that delivery estimates are provided in good faith and may vary due to courier delays, customs processing, or peak seasonal demand.

Shipping Carriers

We work with reputable delivery partners to ensure reliable shipping, including:

  • Royal Mail

  • USPS

  • UPS

  • FedEx

  • Other trusted regional logistics providers where applicable

Carrier selection may vary depending on destination and availability.

Shipping Costs

 Free Standard Shipping
We offer free shipping on eligible orders where stated at checkout. No minimum purchase requirement applies unless otherwise specified.

Any applicable shipping promotions will be clearly displayed on the website at the time of purchase.

Tracking Your Order

Once your order has been shipped, you will receive a confirmation email containing your tracking number and tracking link.

You can monitor your delivery progress at any time using the tracking information provided.

Delivery Issues

If your order is delayed, lost, or arrives damaged, please contact our customer support team as soon as possible. We will work with the carrier to investigate and resolve the issue promptly.

Incorrect Address Information

Customers are responsible for providing accurate shipping details at checkout. Slumbré cannot guarantee delivery or refunds for orders shipped to incorrectly entered addresses.

If you notice an error in your shipping information, please contact us immediately before dispatch.

Customer Support

If you have questions about shipping or delivery, please contact us using the details below.

Contact Information

Slumbré
[Insert Registered Business Address]
United Kingdom

📧 Email: info@slumbre.com
📞 Phone: +447488268336

Customer Service Hours
Monday – Friday: 9:00 AM – 5:00 PM (GMT)

We aim to respond to all enquiries within 1–2 business days.